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Read online or Download Quality Management and CSR by Shirley-Ann Hazlett and Rodney McAdam and Amrik Sohal



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This special issue focuses on the growing interest in the role of business in society. The term Corporate Social Responsibility (CSR) is often used as an umbrella term to encapsulate this. However, despite its roots in the theoretical literature tracing back to the 1930s and its practice dating back further still, our understanding of the reach, impact and value of CSR remains poorly understood and often contradictory. This special issue is an attempt to explore the potential and actual synergies between CSR and quality management as a means of broadening our understanding of CSR.

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Abstract : Total quality management or TQM is an integrative philosophy of management for continuously improving the quality of products and processes.

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Digital rights management (DRM) is a class of technologies that are used by hardware and software manufacturers, publishers, copyright holders, and individuals with

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QUALITY MANAGEMENT SYSTEM - ISO 9001: 2008 Free Book: This is to certify that: Holds Certificate No: FS 70484 and operates a Quality Management System which